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Read the Healthwatch Bristol Annual Report for 2017/18 - it focuses on our new
mental health project, working with Bristol City Council on their Thrive programme and
with all team members now trained in Mental Health First Aid. -
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Open Advisory Meeting Minutes -
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Open Advisory Meeting Minutes -
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Open Advisory Meeting Minutes -
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Here is our guide to Enter and View; Healthwatch Bristol's powers to access health and care services -
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Here is the Healthwatch Bristol Privacy Policy which explains our procedure in handling data when you fill in our feedback forms or visit our website. -
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Healthwatch Bristol have a standard complaints procedure that you can follow if you wish to raise any concern or complaint about us. The policy details who to contact and outlines how you can expect us investigate your complaint.
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During 2018/2019 our work included a year-long study of emotional health and wellbeing in the city of Bristol and we worked with 300 medical students looking at the 3Ds - disability, disadvantage and discrimination. -
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Come and hear what the newly-named Healthwatch 3 (Bristol, North Somerset and South Glos) has been up to over the last year – and our plans to strengthen the patient voice to make a difference to services in Bristol and South Glos. -
Advice and Information -
Avon & Somerset Police advise to beware of the scams that are circulating around the COVID 19 crisis -
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We are celebrating Volunteers' Week June 1st to 7th by saying a big thank you to our 30 volunteers and 7 trustees who help us at Healthwatch Bristol, North Somerset and South Glos. -
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Join us on Zoon for our virtual AGM on Monday, October 12, 6-7pm, to reflect on our 19/20 year with updates on the latest news and project work being carried out in Bristol. -
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We look forward to seeing you at our virtual AGM. Thank you for responding to our name change resolution. A reminder is attached.
Please note that during the meeting members will be asked to vote to elect new and current trustees. -
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Here are the minutes of our first virtual AGM when we welcomed over 40 people to hear about our work and achievements over the last year. There is also a recording of the Zoom meeting held in October. -
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Do you have questions about what Healthwatch does? Want to know what we do with your feedback, or how you can help improve health and social care services? Watch our video to find out. -
Advice and Information -
Healthwatch exists to take on board the views of the public so they can influence health and social care locally. Our strategy aims to highlight the importance of leaving feedback and outlines how Healthwatch can use it to make a difference. -
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See how we work out the main health and care priorities for Bristol from your feedback. Our meeting at 11.30am on May 5 is where we action your comments or concerns with providers to ensure what you tell us makes a difference. -
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Healthwatch Bristol, North Somerset, and South Gloucestershire (BNSSG) are committed to putting people first. Our 'Decision making: policy and procedures for all staff, board and volunteers' sets how we do this. -
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On the 5th of May 2021, our Prioritisation Panel came together to discuss the health and social care issues you've raised, and what Healthwatch Bristol can do to bring about change. -
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When you share your views with us, we ask for demographic information such as your gender, sexual orientation, age, and ethnicity. Here's why we collect this information, and what we use it for. -
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In October 2019, Heathwatch Bristol became part of Healthwatch Bristol, North Somerset, and South Gloucestershire. Find out how your feedback made a difference by downloading our 2019/2010 annual report. -
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From using your dentistry feedback to inform to a Parliamentary debate, to creating an online resource to help people caring for individuals with dementia access services: take a look at what we've been up to during 2020 and 2021. -
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See how we work out the main health and care priorities for Bristol from your feedback. Our meeting at 11.30am on August 4 is where we action your comments or concerns with providers to ensure what you tell us makes a difference. -
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Between the beginning of April and the end of June 2021, we received 150 pieces of feedback on a wide range of health and social care issues, including GPs, dentistry, and mental health. Here's how your feedback helped make a difference. -
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Everyone who represents Healthwatch Bristol, North Somerset and South Gloucestershire is expected to behave professionally and in support of our values These include being inclusive, transparent, non-judgemental, and independent. -
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The Finance Committee is responsible to the Management Board. The committee's role includes ensuring Healthwatch BSSNG operates appropriate financial and accounting policies, and assessing the financial performance of Healthwatch BNSSG. -
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On the 4th of August 2021, our Prioritisation Panel came together to discuss the health and social care issues you've raised, and what Healthwatch Bristol can do to bring about change. -
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See how we work out the main health and care priorities for Bristol from your feedback. Our meeting at 11:30am on November 3 is where we action your comments or concerns with providers to ensure what you tell us makes a difference. -
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All Healthwatch Bristol, North Somerset and South Gloucestershire (BNSSG) staff, Board members and volunteers are required to identify and disclose activities and relationships that might give rise to conflicts of interest. -
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See how we work out the main health and care priorities for Bristol from your feedback. Our meeting at 11:30am on February 2 is where we action your comments or concerns with providers to ensure what you tell us makes a difference. -
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Co-production is a way of working that recognises that everyone has a contribution to make. Our goal is to involve people in the planning and designing of our research and project work right from the beginning. -
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On February 2 2022, our Prioritisation Panel came together to discuss the health and social care issues you've raised, and what Healthwatch Bristol can do to bring about change. -
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This protocol recognises that Healthwatch acts as an independent consumer voice for people who use health and social care services. -
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See how we work out the main health and care priorities for Bristol from your feedback. Our meeting at 11:30am on May 4 is where we action your comments or concerns with providers to ensure what you tell us makes a difference. -
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Safeguarding is the responsibility of everyone. Healthwatch Bristol, North Somerset and South Gloucestershire (BNSSG) will work together to prevent and minimise abuse, and protect vulnerable adults, children and young people from harm. -
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Read the minutes of our May 4 2022 Prioritisation Panel, when we came together to discuss the health and social care issues you've raised, and what Healthwatch Bristol can do to bring about change. -
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See how we work out the main health and care priorities for Bristol from your feedback. Our meeting at 3:30pm on August 17 is where we action your comments or concerns with providers to ensure what you tell us makes a difference. -
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Read the minutes of our August 17 2022 Prioritisation Panel, where we come together with our volunteers to discuss the health and social care issues you've raised and what we can do to bring about change. -
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See how we work out the main health and care priorities for Bristol from your feedback. Our meeting at 11:30am on November 9 is where we action your comments or concerns with providers to ensure what you tell us makes a difference. -
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See how we work out the main health and care priorities for Bristol from your feedback. Our meeting at 7:30pm on January 25 is where we action your comments or concerns with providers to ensure what you tell us makes a difference. -
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Download an Easy Read version of our 'Have your say' form. -
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Read the minutes of our January 25 2023 Prioritisation Panel, where we come together with our volunteers to discuss the health and social care issues you've raised and what we can do to bring about change. -
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We’ve permanently relocated to The Galleries in Broadmead, Bristol. Pop in to share your feedback with us, find out about volunteering opportunities, or get information about local health and social care services. -
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Our communications strategy for 2023 - 2024 sets out the purpose and goals of our communications. This includes how we use our various communication channels, including digital and face-to-face engagement, to achieve our vision and mission. -
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How does sharing your feedback make a difference? Join our next Prioritisation Panel at 7:30pm on May 10 (via Zoom), to find out how your comments and concerns influence local health and social care services. -
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NHS dentistry, GPs, and hospital services were the three topics we heard most about from you in the first half of 2023. In total, we received 320 pieces of feedback. -
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Read the minutes of our July 12 2023 Prioritisation Panel, where we come together with our volunteers to discuss the health and social care issues you've raised and what we can do to bring about change.