Following patient feedback, the NHS has committed to making it easier and quicker for you to get the help you need from your GP and the healthcare community around your surgery. Our new booklet explains what changes and improvements you may see.
"With NHS and social care services facing such big challenges, your feedback is more critical than ever. By sharing your experiences, you can help the professionals that commission and run services put themselves in your shoes, understand your reality, and make improvements where there are issues that need tackling."