Results of the GP Patient Survey 2022

News - 18 October 2022

The GP Patient Survey is an England-wide survey, providing data about patients’ experiences of their GP practices. It asks about issues such as making an appointment, getting through to your GP practice on the phone, and access to online services.
A doctor in their office, talking to a patient

8,622 surveys were were completed across Bristol, North Somerset, and South Gloucestershire.

The results of the survey are broken down by Primary Care Network (PCNs). All GP practices are part of a PCN. For example, Birchwood Medical Practice, Nightingale Valley Practice, Priory Surgery, Stockwood Medical Centre, and Wells Road Surgery form the Connexus PCN.

Click here to view a tube-style map that shows which PCN your GP practice is part of.

You can view some of the key results from the 2022 survey below. At the bottom of the page, you can download a more detailed slide pack.

Overall, how would you describe your experience of your GP practice?

  • 40% - very good
  • 35% - fairly good
  • 13% - neither good nor poor
  • 7% - fairly poor
  • 5% - very poor

More people said 'good' and fewer people said 'poor' than the national average.

Generally, how easy is it to get through to someone at your GP practice on the phone?

  • 11% - very easy
  • 39% - fairly easy
  • 27% - not very easy
  • 23% - not at all easy

Overall, how would you describe your experience of making an appointment?

  • 24% - very good
  • 35% - fairly good
  • 18% - neither good nor poor
  • 14% - fairly poor
  • 11% - very poor

How satisfied are you with the general practice appointment times that are available to you?

  • 20% - very satisfied
  • 37% - fairly satisfied
  • 21% - neither satisfied nor dissatisfied
  • 10% - fairly dissatisfied
  • 12% - Very dissatisfied

In the last 12 months, have you had enough support from local services or organisations to help you manage your condition (or conditions)?

  • 29% - yes, definitely
  • 35% - yes, to some extent
  • 36% - no, not at all

Downloads

GP Patient Survey results for the BNSSG area
Download (PDF 1.1 MB)

Click the pink 'Talk to us' button below to share your feedback about your GP practice with us by completing our feedback form.

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