CQC assessment of Bristol City Council Adult Social Care

News - 18 July 2024

The Care Quality Commission (CQC) will look at how the council is meeting its adult social care responsibilities, focusing on four themes: working with people, providing support, ensuring safety, and leadership.
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The CQC is the independent regulator of health and social care in England. They make sure health and social care services provide people with safe, effective, compassionate, and high quality care.

The Health and Care Act 2022 gave the CQC new powers to assess how local authorities meet their duties under Part 1 of the Care Act (2014). This means that all local authorities in England with adult social care responsibilities are being assessed within a 2-year period. Bristol City Council’s assessment began on 24 June 2024 when we received a request for information from the CQC.

What to expect from the Care Quality Commission

The first part of our assessment involves providing an information return and selfassessment, as requested by the CQC.

The information return will include key documents, information and data, and enables the CQC to review these ahead of their site visit. The CQC will consider evidence that relates to the 12 months preceding the start of the assessment - this is the period we are being assessed on.

You might find that you are contacted directly by the CQC in relation to the assessment of Bristol City Council.

If you are a service provider, or someone who works with Bristol City Council, you may be contacted for case studies or feedback, for example.

If you are someone who receives support from Bristol Adult Social Care, you may be contacted and asked to share your experience of receiving care and support. 

We encourage you to have open and honest conversations with the CQC.

If you have any questions or concerns, please do get in touch at: ASCInformation@bristol.gov.uk. More information about CQC local authority assessments is available on the CQC website: https://www.cqc.org.uk/guidance-regulation/local-authorities

What to expect after the assessment 

Once the CQC has completed their full assessment, they will produce a report of their findings. Bristol City Council will have an opportunity to fact check the full report before it is published on both the CQC and Bristol City Council websites

Contact details 

If you have any questions, please contact Bristol City Council Adult Social Care at: ASCInformation@bristol.gov.uk

Downloads

Care Quality Commission (CQC): Assessment of Bristol City Council Adult Social Care leaflet
Download (PDF 348 KB)

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