1. NHS Long Term Plan

    News -

    We asked the public how they would spend the government's £20 million a year investment into the NHS over the next 10 years to improve services locally #WhatWouldYouDo

  2. Healthwatch Bristol Complaints Policy

    Report -

    Healthwatch Bristol have a standard complaints procedure that you can follow if you wish to raise any concern or complaint about us. The policy details who to contact and outlines how you can expect us investigate your complaint.

  3. New autism training programme to be rolled out following death of Bristol teenager

    News -

    New autism training is to be given to NHS staff after the death of a Bristol teenager who was given drugs against his parents’ wishes.

  4. Hospitals need to 'shift the mindset' to show how they action patients' complaints

    News -

    More hospitals should use their complaints system in a positive way to demonstrate to the public they can make improvements. Healthwatch wants hospitals to use complaints to show patients they take action where needed.

  5. Do No Harm

    Report -

    First Do No Harm is a report published last week of the Independent Medicines and Medical Devices Safety Review. Read more to learn more about the report, why it was commissioned and its findings.

  6. Healthwatch is making a difference nationally

    News -

    Healthwatch’s work, highlighting people’s experiences of health and care, has formed part of a major House of Lords report on learning key lessons from the health pandemic.

  7. Bristol chosen to become an ‘accelerator site’ in NHS mission to tackle waiting lists

    News -

    Bristol, North Somerset and South Glos will receive a share of £160 million in an NHS plan to test new ways of reducing the elective care waiting lists post Covid-19.

  8. Why do we need to collect demographic information when you share your views with us?

    Advice and Information -

    When you share your views with us, we ask for demographic information such as your gender, sexual orientation, age, and ethnicity. Here's why we collect this information, and what we use it for.

  9. Healthwatch BNSSG's code of conduct

    Report -

    Everyone who represents Healthwatch Bristol, North Somerset and South Gloucestershire is expected to behave professionally and in support of our values These include being inclusive, transparent, non-judgemental, and independent.

  10. Report: experiences of attending Southmead A&E during the COVID-19 pandemic

    Report -

    North Bristol NHS Trust asked us to carry out a survey with people attending A&E at Southmead Hospital. We found that the management of people's long-term conditions in the community needs to improve, to reduce some of the pressure on A&E.

  11. The way you make a complaint about some NHS services has changed

    Advice and Information -

    Everyone has the right to make a complaint about any aspect of NHS care, treatment, or service. How you make a complaint about primary care services changed on 1 July 2023. Primary care includes GPs, pharmacies, dentists, and opticians.