1. The public agenda for our next Prioritisation Panel on November 3

    News -

    See how we work out the main health and care priorities for Bristol from your feedback. Our meeting at 11:30am on November 3 is where we action your comments or concerns with providers to ensure what you tell us makes a difference.

  2. Healthwatch BNSSG's conflict of interest policy and register of interests

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    All Healthwatch Bristol, North Somerset and South Gloucestershire (BNSSG) staff, Board members and volunteers are required to identify and disclose activities and relationships that might give rise to conflicts of interest.

  3. The public agenda for our next Prioritisation Panel on February 2

    News -

    See how we work out the main health and care priorities for Bristol from your feedback. Our meeting at 11:30am on February 2 is where we action your comments or concerns with providers to ensure what you tell us makes a difference.

  4. Working together: co-production in Bristol

    Advice and Information -

    Co-production is a way of working that recognises that everyone has a contribution to make. Our goal is to involve people in the planning and designing of our research and project work right from the beginning.

  5. Bristol Prioritisation Panel February 2022 - minutes

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    On February 2 2022, our Prioritisation Panel came together to discuss the health and social care issues you've raised, and what Healthwatch Bristol can do to bring about change.

  6. Protocol for submitting 20-day request response letters to reports and recommendations from Healthwatch

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    This protocol recognises that Healthwatch acts as an independent consumer voice for people who use health and social care services.

  7. The public agenda for our next Prioritisation Panel on May 4

    News -

    See how we work out the main health and care priorities for Bristol from your feedback. Our meeting at 11:30am on May 4 is where we action your comments or concerns with providers to ensure what you tell us makes a difference.

  8. Healthwatch BNSSG's combined safeguarding adults and children's policy

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    Safeguarding is the responsibility of everyone. Healthwatch Bristol, North Somerset and South Gloucestershire (BNSSG) will work together to prevent and minimise abuse, and protect vulnerable adults, children and young people from harm.

  9. Bristol Prioritisation Panel May 2022 - minutes

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    Read the minutes of our May 4 2022 Prioritisation Panel, when we came together to discuss the health and social care issues you've raised, and what Healthwatch Bristol can do to bring about change.

  10. The public agenda for our next Prioritisation Panel on August 17

    News -

    See how we work out the main health and care priorities for Bristol from your feedback. Our meeting at 3:30pm on August 17 is where we action your comments or concerns with providers to ensure what you tell us makes a difference.

  11. Bristol Prioritisation Panel August 2022 - minutes

    Report -

    Read the minutes of our August 17 2022 Prioritisation Panel, where we come together with our volunteers to discuss the health and social care issues you've raised and what we can do to bring about change.

  12. The public agenda for our next Prioritisation Panel on November 9

    News -

    See how we work out the main health and care priorities for Bristol from your feedback. Our meeting at 11:30am on November 9 is where we action your comments or concerns with providers to ensure what you tell us makes a difference.

  13. The public agenda for our next Prioritisation Panel on January 25

    News -

    See how we work out the main health and care priorities for Bristol from your feedback. Our meeting at 7:30pm on January 25 is where we action your comments or concerns with providers to ensure what you tell us makes a difference.

  14. Have your say - Easy Read

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    Download an Easy Read version of our 'Have your say' form.

  15. Bristol Prioritisation Panel January 2023 - minutes

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    Read the minutes of our January 25 2023 Prioritisation Panel, where we come together with our volunteers to discuss the health and social care issues you've raised and what we can do to bring about change.

  16. Introducing our brand new Healthwatch Hub!

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    We’ve permanently relocated to The Galleries in Broadmead, Bristol. Pop in to share your feedback with us, find out about volunteering opportunities, or get information about local health and social care services.

  17. Healthwatch BNSSG's communications strategy 2023 - 2024

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    Our communications strategy for 2023 - 2024 sets out the purpose and goals of our communications. This includes how we use our various communication channels, including digital and face-to-face engagement, to achieve our vision and mission.

  18. Public agenda for our next Prioritisation Panel on May 10

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    How does sharing your feedback make a difference? Join our next Prioritisation Panel at 7:30pm on May 10 (via Zoom), to find out how your comments and concerns influence local health and social care services.

  19. What did you tell us about between January and June 2023?

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    NHS dentistry, GPs, and hospital services were the three topics we heard most about from you in the first half of 2023. In total, we received 320 pieces of feedback.

  20. Bristol Prioritisation Panel July 2023 - minutes

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    Read the minutes of our July 12 2023 Prioritisation Panel, where we come together with our volunteers to discuss the health and social care issues you've raised and what we can do to bring about change.

  21. Read our terms of reference for our Prioritisation Panel

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    The main purpose of our Prioritisation Panel meetings is to represent the voice of people living in living in the local area, and making positive changes to health and social care services.

  22. Bristol Prioritisation Panel September 2023 - minutes

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    Read the minutes of our September 27 2023 Prioritisation Panel, where we come together with our volunteers to discuss the health and social care issues you've raised and what we can do to bring about change.

  23. Papers for our 2023 AGM

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    Our 2023 AGM will take place between 11am and 12:30pm on Tuesday 14th November at John Wesley's New Room, 36 The Horsefair, Bristol BS1 3JE. Everyone is welcome.

  24. Minutes from our 2022 AGM

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    Our 2022 Annual General Meeting was attended by our Trustees, staff, and members of our volunteer team. We discussed the work we'd done over the previous year and looked at how we can continue to be a voice for patients in the future.

  25. Healthwatch BNSSG's Equality, Diversity, Equity and Inclusion (EDEI) policy

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    In carrying out our functions as a statutory organisation we promise to ensure that the values of equality, diversity, equity and inclusion are embedded into everything we do. We are committed to creating the right culture, skills and priorities to ensure that no individual is discriminated against in the planning and delivery of any of our activities.

  26. Festive working hours

    News -

    Our hub in The Galleries shopping centre, Broadmead will be closed to the public between Monday 25th and Friday 29th December. It may take us longer than usual to get back to you over the Christmas and New Year period.

  27. Bristol Prioritisation Panel November 2023 - minutes

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    Read the minutes of our November 29 2023 Prioritisation Panel, where we come together with our volunteers to discuss the health and social care issues you've raised and what we can do to bring about change.

  28. Healthwatch BNSSG's confidentiality policy

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    When working for Healthwatch BNSSG, Trustees, staff and volunteers will often need to have access to confidential information. This may include personal information about individuals, information about the internal business of Healthwatch, and confidential information or business about the health and care system.

  29. Healthwatch BNSSG's engagement strategy 2023 - 2028

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    Our engagement strategy sets out how and why we engage with the public; collaboration with other groups and organisations; what we do with your feedback; and our commitment to equalities research and working with 'least heard' communities.

  30. Bristol Prioritisation Panel January 2024 - minutes

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    Read the minutes of our November 29 2023 Prioritisation Panel, where we come together with our volunteers to discuss the health and social care issues you've raised and what we can do to bring about change.

  31. Healthwatch BNSSG's complaints policy

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    Anyone who is dissatisfied with any aspect of the service received by Healthwatch Bristol, North Somerset and South Gloucestershire (BNSSG) can make a complaint.

  32. New provider for local Healthwatch services

    Advice and Information -

    The Care Forum has been selected to provide Healthwatch services for Bristol, North Somerset and North Somerset (BNSSG) over the next three years.