-
Response -
Many of us use our GP practice website to find out vital information such as out-of-hours care and making a complaint. When we discovered that many were difficult to navigate, we created a tool to help practices improve their websites for patients. -
Advice and Information -
A hate crime is any crime that the victim or anyone else things was motivated by hostility or prejudice based on a person's race, religion, sexual orientation, disability, or gender identity. -
News -
Concerns raised included the way staff treated patients. The Care Quality Commission (CQC) will keep the home under review, and it will either be re-inspected within 6 months to check for improvements or the provider's registration may be cancelled. -
Response -
In 2022-23, we supported more than 1000 people and held almost 150 learning sessions to help older adults learn about the NHS app and develop the skills to order prescriptions, view test results, book GP appointments, and access online consultations. -
News -
Services for children and young people with special educational needs or a disability (SEND) in Bristol have made 'sufficient progress' in addressing four out of five areas of weakness identified by Ofsted and the Care Quality Commission. -
News -
The number of people avoiding an NHS appointment because they can’t afford travel almost doubled between October and December as the cost of living crisis is forcing many to change how they use health and care services. -
News -
See how we work out the main health and care priorities for Bristol from your feedback. Our meeting at 7:30pm on January 25 is where we action your comments or concerns with providers to ensure what you tell us makes a difference. -
News -
The NHS@Home service offers hospital-level care and remote monitoring in an individual’s home, providing an alternative to hospital admission, or helping them to return home promptly following an inpatient stay. -
Report -
Download an Easy Read version of our 'Have your say' form. -
News -
Three of the four wards for working age adults managed by Avon and Wiltshire Mental Health Partnership NHS Trust were inspected by the Care Quality Commission in January 2023. -
Report -
Read the minutes of our January 25 2023 Prioritisation Panel, where we come together with our volunteers to discuss the health and social care issues you've raised and what we can do to bring about change. -
Advice and Information -
Research from Macmillan Cancer Support has identified rising costs and exhaustion as being among the biggest issues people living with cancer in the UK are currently facing. -
News -
The research, conducted alongside Bristol Somali Forum, looks at the effects of the cost of living crisis, the uncertainty and insecurity generated, and explores how people are coping with the challenges of the crisis. -
Advice and Information -
Parliament's Health and Social Care Committee has launched an inquiry into dentistry following a survey that showed 90% of practices across the UK were not accepting new adult NHS patients. -
News -
Many women are struggling to access the support they need for their mental health during and after pregnancy. Only 1 in 5 were satisfied with the time their GP spent talking to them about their mental health at their six-week postnatal check. -
News -
A spring COVID-19 vaccination is being offered to people who are most vulnerable to infection. Appointments will be available between 17 April 2023 and 30 June 2023, and eligible people can book an appointment now. -
News -
We’ve permanently relocated to The Galleries in Broadmead, Bristol. Pop in to share your feedback with us, find out about volunteering opportunities, or get information about local health and social care services. -
News -
Sexual safety incidents on mixed wards and environmental risks were among the issues identified by the Care Quality Commission, independent regulator for health and social care services in England. -
News -
The independent regulator for health and social care services in England undertook an inspection of E-Zec Medical Transport Services Ltd in January 2023. -
Report -
Our communications strategy for 2023 - 2024 sets out the purpose and goals of our communications. This includes how we use our various communication channels, including digital and face-to-face engagement, to achieve our vision and mission. -
Advice and Information -
First and second COVID-19 vaccinations will end on 30 June 2023. This means any unvaccinated people aged 18 and over who want both doses have until Friday 5 May to get their first COVID vaccination.
-
News -
How does sharing your feedback make a difference? Join our next Prioritisation Panel at 7:30pm on May 10 (via Zoom), to find out how your comments and concerns influence local health and social care services. -
Blog -
Research shows that continuity of care - receiving care from the same midwife or team of midwives - is best practice in maternity care. But we spoke to new mothers whose experiences show that services don’t always implement it. -
Advice and Information -
More than 10,000 children and young people are likely to be struggling with their mental health at any one time in Bristol, but it can be difficult to know where you can get help. We've put together the different organisations that can offer support. -
Advice and Information -
If you're pregnant or have recently given birth, it can be difficult to know where to turn if you're struggling with your mental health. We've compiled a list of organisations that offer support for people living in Bristol and the surrounding areas. -
Advice and Information -
Rethink Mental Illness work to improve the lives of people severely affected by mental illness through their network of local groups and services, expert information and successful campaigning. -
Blog -
Mental health issues are widespread and of significant concern to new parents, but many face substantial difficulties accessing mental health services. Mothers from across the local area told us about their experiences. -
News -
The NHS is encouraging people to come forward for their spring COVID-19 top-up vaccination before the seasonal campaign ends at the end of June 2023. Friday 30 June is also the last chance to get your first or second COVID vaccine. -
News -
We want to know how GP surgeries can make it easier for people to look after their health and what you enjoy about your practice. Complete a 10-minute survey and if you'd like to enter our prize draw, you could win one of three £20 shopping vouchers. -
Report -
Last year, 793 people shared their experiences of health and social care services with us. Our annual report sets out how your comments and concerns have had a real impact on local health and social care services. -
Advice and Information -
The infopool is a new website offering simple, clear information about prostate cancer. It will help you understand the different tests and treatments available, and includes information on clinical trials you may be suitable for. -
Advice and Information -
ChatHealth is a confidential text service enabling young people to discuss a range of issues with a school nurse, including emotional health, relationships, stress, self-esteem, bullying, drugs/alcohol and sexual health. -
Blog -
The commitment to personalised care has been a cornerstone of NHS policy on maternity care for many years. A crucial part of personalised care is good communication, listening and agreeing on actions together. -
Advice and Information -
Everyone has the right to make a complaint about any aspect of NHS care, treatment, or service. How you make a complaint about primary care services changed on 1 July 2023. Primary care includes GPs, pharmacies, dentists, and opticians. -
Report -
NHS dentistry, GPs, and hospital services were the three topics we heard most about from you in the first half of 2023. In total, we received 320 pieces of feedback. -
Advice and Information -
St John Ambulance has set up the CPR Community Network to ensure that everyone has access to basic life support training in person, online or by using their Resource Hub to give you the confidence to respond in an emergency. -
News -
In the latest inspection, carried out in July 2023, the Care Quality Commission (CQC) focused on the areas highlighted in the warning notice issued in January. The service remains rated as 'requires improvement'. -
Report -
A lack of compassion from healthcare professionals, difficulty identifying menopausal symptoms, and confusion around HRT and alternative treatment options are among the issues raised by almost 400 people who shared their experience with us. -
Report -
103 people who draw on care and support from adult social care services spoke to us about what's working well and what needs to improve. We heard from a diverse range of people, including older adults, people with mental health issues, and carers. -
Blog -
Read Lisa's story. Lisa lives in Bristol, and began going through the menopause three years ago. She spoke to us as part of our research into women's experiences of asking for support during the menopause. -
News -
We had the opportunity to share our work and future plans with Louise, members of the Bristol, North Somerset and South Gloucestershire Integrated Care Board (ICB), and Councillor Helen Holland - Co-Chair of the local Health and Wellbeing Board. -
Advice and Information -
NHS England has announced that it is bringing forward the roll out of this year’s autumn/winter flu and COVID-19 vaccination programme, with vaccinations now set to start on 11th September 2023. Adult care home residents and those most at risk will be the first groups to be offered the vaccines. -
News -
Healthwatch England has warned that people need more confidence that the NHS can provide timely care as the winter period approaches. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care. -
News -
Lucy Letby was found guilty on the 21st August 2023 of murdering seven babies at the Countess of Chester Hospital between 2015 and 2016, while working as a nurse. She was also convicted of trying to kill six other infants. -
Report -
Read the minutes of our July 12 2023 Prioritisation Panel, where we come together with our volunteers to discuss the health and social care issues you've raised and what we can do to bring about change. -
Report -
The main purpose of our Prioritisation Panel meetings is to represent the voice of people living in living in the local area, and making positive changes to health and social care services. -
News -
What would your top priority be in a new 'Experience of Care' strategy? These are two of the questions University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) are asking you to share your views on as they set out to co-design their new strategy. -
News -
The Care Quality Commission found Avon and Wiltshire Mental Health Partnership NHS Trust must improve in a number of areas, including monitoring the conduct of temporary staff, and considering the level of noise and the impact on patients. -
Report -
Read the minutes of our September 27 2023 Prioritisation Panel, where we come together with our volunteers to discuss the health and social care issues you've raised and what we can do to bring about change.